Refund & Cancellation Policy

1. Our 30-Day Money-Back Guarantee

Tsuki Comics offers a 30-day money-back guarantee on all subscription purchases.

If you are not satisfied with your subscription for any reason, you may request a full refund within 30 days of the date of your purchase, and we will refund the amount you paid. You do not need to provide a reason, and no conditions apply.

This guarantee applies to every subscription plan we offer, including monthly and 3-month plans, and applies to both first-time purchases and renewals.

2. Purpose and Scope

This Refund & Cancellation Policy ("Policy") explains the rules applicable to subscriptions, cancellations, refunds, and other billing-related matters for Tsuki Comics ("Tsuki," "we," "us," or "our"), a digital manga and comics platform operated by Luminelle Publishing (OPC) Private Limited.

Tsuki Comics provides access to licensed manga, manhwa, manhua, and related digital content through a subscription-based service. Our subscription model provides users with access to the available library for the applicable subscription period rather than requiring users to purchase individual chapters.

Payments for Tsuki Comics are processed by Paddle.com Market Limited, which acts as the merchant of record for your purchase. Paddle's Buyer Terms also apply to your transaction. Where Paddle's terms or applicable law give you greater protection than this Policy, that greater protection applies.

3. Subscriptions and Billing

Tsuki Comics offers subscription plans at the prices displayed on the Platform at the time of purchase. The applicable subscription period, price, renewal terms, and included benefits are presented before the transaction is completed.

Subscription prices may be subject to applicable taxes, including GST or other governmental charges, depending on your location and applicable law. Taxes are calculated and displayed during checkout.

Subscriptions renew automatically at the end of each billing period unless cancelled before the next renewal date. You will be charged the then-current price for your plan at each renewal.

4. Cancelling Your Subscription

You may cancel your subscription at any time through the subscription-management link included in your purchase confirmation email, or by contacting us using the details in Section 9.

Cancellation stops your subscription from renewing. Your access continues until the end of the period you have already paid for.

Please note that deleting the Tsuki Comics application, logging out, or deleting your account does not cancel an active subscription. To stop future charges, you must cancel the subscription itself.

Cancelling is separate from requesting a refund. If you are within the 30-day window described in Section 1 and would like your money back, request a refund using the process in Section 5.

5. How to Request a Refund

To request a refund, contact us through the support channel on the Platform, or contact Paddle directly at paddle.net using the details on your purchase receipt.

To help us locate your transaction quickly, please include where available:

• The email address associated with your Tsuki Comics account;
• The date of the transaction;
• The subscription plan purchased; and
• Your Paddle order or transaction reference.

Please do not send passwords, authentication codes, or complete payment-card numbers. We never need this information to process a refund.

6. Refund Processing

Approved refunds are returned to the original payment method through Paddle. The time required for the funds to appear in your account depends on your bank, card issuer, or payment provider, and is outside our control.

If you have received confirmation that your refund has been processed but the amount has not appeared after a reasonable period, contact us with your transaction or refund reference and we will follow up with Paddle on your behalf.

7. Payment Disputes

If you believe a charge is incorrect or was made without your authorisation, please contact us first. Most billing issues can be resolved quickly and directly, and our 30-day guarantee means a refund is usually the fastest route.

Nothing in this Policy prevents you from exercising any right you have to dispute a transaction with your bank, card issuer, or payment provider.

8. Creator Tipping

Tsuki Comics may offer optional functionality allowing users to support creators through voluntary tips. Tipping is separate from the subscription fee and is governed by our Creator Tipping & Digital Service Policy, which sets out the refund terms applicable to those payments.

9. Consumer Rights

Tsuki Comics administers refunds and cancellations in accordance with applicable Indian law and other mandatory legal requirements. Nothing in this Policy removes, excludes, or restricts any statutory consumer right or remedy that cannot lawfully be excluded.

Users outside India may have additional mandatory consumer protections under the laws applicable to their location. Where such rights cannot legally be excluded, this Policy will not be interpreted as excluding them.

10. Policy Updates

We may update this Policy from time to time to reflect changes in our services, payment arrangements, or applicable legal requirements. The updated Policy will be published on the Platform with a revised "Last Updated" date. Where required by law, we will provide additional notice of material changes.

11. Contact Information

Questions about subscriptions, cancellations, refunds, or billing may be sent through the support channels on the Platform, or to:

Luminelle Publishing (OPC) Private Limited
20/487-A, Koovappady P.O.
Kunnathunad, Ernakulam, Kerala, India
Website: tsukicomics.com

© 2026 Luminelle Publishing (OPC) Private Limited. All rights reserved.